Paul Digby CV

Paul Digby CV

Availability – immediate

PROFILE:

SC cleared, Conscientious – reliable - well organized Microsoft Certified System Administrator with over 15 years IT experience.

A creative and enthusiastic person, with a diverse range of computer experience.

Good team leader and team player.

Has the ability to use own initiative to achieve company objectives.

Very versatile and have the ability to learn new tasks/skills quickly and efficiently.

CAREER HISTORY:

Ergo Computing - IT Infrastructure Engineer (Contractor): July 2009 – October 2009

Lead installation engineer
New infrastructure installation on several school sites
install and configure new server hardware
Create several new domains
Rename Existing domains
Install VMware and configure using Vsphere
Create and deploy new GPO settings for domain security and software installation
Create trust relationship between old and new domains, transfer users / data etc to new domain using Xcopy
Configure WDS, IIS, SQL, WSUS, Backup server, print server, VERITAS, Microsoft forefront security
Create several images for connecting to new domain and create / deploy images to existing computers
Install Procurve switches , ESX servers , UPS's, fibre and Cat5 data links

April 2008 – July 2009

Senior IT Engineer

KeTech Group

Glaisdale drive east

Nottingham

NG8 4GU

Senior IT role, leading IT staff in day to day ICT tasks to ensure objectives and budgets are met.
Produced several policies including: Acceptable usage policy (AUP), Email retention, Anti-Virus, IT requests and security policy.
Configured KeTech system to comply with MOD list-x requirements.
Initiated and developed KeTech NAS device and Outlook Web access.
Connected several satellite sites to main site via Broadband links using Monowall firewall and VPN/IPSEC routing.
Implementation of DFS on the KeTech domain
Installation of 2008 server and RIS for Vista clients
Developed VPN connections to mirror local access : mapped drives etc
Created USB wireless pens to automatically connect wireless clients to the KeTech domain
Encryption of removable media using truecrypt and CESG compliant Becrypt software
WSUS and Sophos enterprise management implementation
Imaging of PC’s /Laptops using Ghost & RIS
Development and implementation of Nagios Web monitoring
Initiated agreements from various software / hardware suppliers
Saved over 38K on software (Microsoft SA) by utilizing various Open Source software
Installation and support of Sage / Sage 50 / Sage Construct
Designed and implemented KeTech defence website and webhosting
Web Master for KeTech domain
Exchange 2007 installation and daily support
IIS configuration and maintenance
DHCP, DNS, AD, GPO support daily
Implementation of Linux (Squid / Dansguardian) caching proxy and URL filtering
Daily remote support using RDP, Sysaid, Logmein & VNC
System backups using NTbackup /Symantec tools including granular restore
SC security cleared

1998– March 2008

Installation & Support Engineer

Education IT

Nottinghamshire County Council

Working as part of an 18 person installation and support team supporting 320 of Nottinghamshire’s schools in all their ICT needs.
Installation of all aspects of hardware ranging from Wireless PC cards to Cisco Switches to 2003 Servers
Installation and configuration of all major operating systems, office packages, educational software and Bespoke software products
Hardware support for all major PC components and peripherals
Software support for MICROSOFT/SIMS/RM and various Curriculum software titles ranging from DK multimedia titles to RM ICT Alive and Anti-Virus strategies from Symantec and Sophos
In daily contact with customers of all levels from Nursery TA’s to Head teachers in person and over the telephone
Providing a high level of customer service and satisfaction. Ensuring that both internal and external customers receive a quick response to their enquiries.
Complete System design from inception to completion server 2000/2003
Daily XP, NT,DOS, 2000 & 2003 support
BT Broadband installations
Basic Cisco Switch configuration and Installation
HP procurve , WAP controller Configuration and installation
Server strategies: group policy design & implementation. Server build Docs
Daily Active Directory support both onsite & remotely using terminal services
Daily Lan / WAN support both onsite & remotely
Onsite installations of Server/Workstation/Network systems.
Software deployment via Group policy & server side scripting
MSI Creation using WINstall
Workstation deployment using Ghost / Ghostcast server
Local policy editing using VBScript
Work to agreed SLA’s
Design & build VBScripts for various sites/users ( i.e Add shared printer)
Create Boot discs for various task including ghosting
Installation and support of all Microsoft Office packages
Lead installation engineer for many installations overseeing up to 8 other engineers
Individually supporting 13 schools with all aspects of their ICT needs as part of a fortnightly 2 hour scheduled support visit. Including:
Backup strategies: AV solutions, Active Directory & GPO management & setup.
Liaise with internal & external contractors. Re: Installations & Hardware purchases. Support pupils & staff of day to day ICT requirements.

1996 -1998

Helpdesk Technician

MasterCare PC Services –PCWorld, Nottingham

IT telephone support for customers of PCWorld, Curry’s & Dixon’s
Booking in repairs for all Hardware related problems
Booking Engineers for customer site visits

1982 – 1990

Painter & Decorator

GD Decor

Industrial, Commercial & Domestic painter & decorator
Worked on Jubilee Line Extension

ICT SKILLS

Advanced knowledge of Microsoft Operating systems: from DOS up to 2008 Server.

Installation and support of LAN and WAN technologies including Cat5, Hubs, Switches, Wireless, Wireless Lan Controllers, WAPs, NAS, SAN, Remote Backup, Broadband, Fibre, Firewalls and networking protocols. Installation and support of: Servers, workstation, printers and bespoke systems.

Installation and support for all type of PC and peripherals.

DNS,DHCP,DFS,IIS, Exchange 2007, Microsoft software suites.

Ghost, RIS, WDS,NTBackup, VBScript, Internet Technologies

Full Domain installs, GPO design and creation, network installations from inception to completion.

Specialised in RM support for all Nottinghamshire Schools in RM Windowbox, RM Storebox and RM Connect (2.* and CC3)

Comptia A+

Comptia Network +

ITIL Framework

Microsoft Certified Professional 70-270 Installing, Configuring, and Administering Windows XP Professional

Microsoft Certified Professional 70-290 Managing and Maintaining a Microsoft Windows Server Environment

Microsoft Certified Professional 70-291 Implementing, Managing, and Maintaining a Windows Server 2003 Network Infrastructure

Microsoft Certified Technology Specialist 70-620 TS: Configuring Microsoft Windows Vista Client

Microsoft Certified Systems Administrator 2003 server

Microsoft Certified IT Professional 70-623 Supporting and Troubleshooting Applications on Windows Vista

QUALIFICATIONS & EDUCATION:

July 2009

Microsoft Certified IT Professional 70-623 Windows Vista

August 2008

Microsoft Certified Technology Specialist 70-620 Windows Vista

Microsoft Certified Professional 70-291 Windows server infrastructure

Microsoft Certified Systems Administrator Windows server 2003

November 2007

ITIL Framework

2005

Microsoft Certified Professional 70-270 Microsoft XP

Microsoft Certified Professional 70-290 Microsoft server 2003

Computer user Health & Safety Course

Deaf Awareness Course

2003

Cisco Wireless Configuration/Support Certified

Dealing with difficult customers course

2001

RM CC3 Server Qualified

1998

RM CC2.* Server Qualified

Toshiba Laptop Repair Certified

Customer service and support course

1997

Compaq Hardware Repair Certified

Telephone etiquette course

Comptia A+

Comptia Network +

1993 – 1995

H.N.D Computer Studies – Nottingham Trent University

1992 – 1993

Access to Computing – Peoples College

A - Level Maths – Peoples College

A - Level English – Peoples College

1991 – 1992

City & Guilds 424 applications programming – B.E.S.T.C.O

City & Guilds 425 applications programming – B.E.S.T.C.O

PERSONAL DETAILS:

Date of Birth : 24-04-1966
Married – 2 children
Full Clean UK driving licence
Email: paul@pavtech.co.uk
Availability – immediate

REFERENCES:

On Request